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What Credit Unions and Members Are Saying (continued)


"UniWyo FCU decided to join CUSN to provide our members with access to their accounts while traveling and for those who have left Laramie but remain a part of the UniWyo family. We also welcomed the opportunity to live the credit union philosophy of "People Helping People" and open our doors to members of other credit unions by providing broader access to financial services in Wyoming. Our members have been excited to experience the convenience of conducting their business when and where it is easiest for them, especially if that is not in Laramie or even Wyoming. Plus, our credit union staff has had a very welcoming attitude towards the expansion of services that we are now able to offer our members. This is a great opportunity to serve your members and increase loyalty. The staff at CUSN was helpful, knowledgeable and professional, making this an easy recommendation to other credit unions."

Kelly Newcomer, VP Cashier
UniWyo FCU
Laramie, WY
Assets: $133M




"In today's competitive environment, people expect their financial institution to be on every other street corner. At Metrum Community CU's size that would be impossible but through CUSN there are many locations in state and nationwide to conduct teller related activity. Metrum Community CU is planning on being able to improve member retention, increase service usage and give our members extended hours on weekdays and Saturdays. Today's competitive pressures demand as many touch points for the consumer as you can give them. If the credit union has the ability to offer and maintain the program, it is imperative that they do so to help maintain the viability for current members and more importantly future members."

Karen Padrevita, Business Development/Marketing
Metrum Community CU
Centennial, CO
Assets: $40M



"It's only been three weeks that we have been live on the issuer side, but we have had nothing but positive feedback from those that have discovered us. One member in Germany used shared branching within six hours of that activation. Do it sooner rather than later—I think it's a real member service and a unique way for credit unions to cooperate. Also since Hurricane Katrina, it has become apparent that shared branching can be a very valuable piece of any disaster recovery plan.”

Anita Twitchell, President/CEO
Pioneer FCU
Mountain Home, ID
Assets: $206M

                                  click to view more testimonials


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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